LEGAL

Refund Policy

Understanding our refund policy for third-party gift card purchases

1

No Refund Policy

Due to the nature of digital gift cards:

  • All gift card purchases are final and non-refundable
  • Digital codes cannot be revoked once delivered
  • We cannot accept returns of purchased gift cards
2

Before Purchase

Please ensure before making a purchase:

  • You have selected the correct gift card and denomination
  • The gift card is valid in your region
  • You understand the terms and conditions of use
  • You have verified the payment amount
3

Technical Issues

In case of technical issues:

  • Contact our support team immediately
  • Provide your order number and details
  • We will investigate and resolve delivery issues
  • Support response within 24 hours
4

Exceptional Cases

We may consider exceptions for:

  • Failed or incomplete transactions
  • System errors preventing code delivery
  • Duplicate charges for the same purchase
5

Contact Support

For assistance with your purchase:

  • Email: [email protected]
  • Response time: Within 24 hours
  • Business hours: Monday to Friday, 9 AM - 5 PM EST
Last updated: January 2025