LEGAL
Refund Policy
Understanding our refund policy for third-party gift card purchases
1
No Refund Policy
Due to the nature of digital gift cards:
- All gift card purchases are final and non-refundable
- Digital codes cannot be revoked once delivered
- We cannot accept returns of purchased gift cards
2
Before Purchase
Please ensure before making a purchase:
- You have selected the correct gift card and denomination
- The gift card is valid in your region
- You understand the terms and conditions of use
- You have verified the payment amount
3
Technical Issues
In case of technical issues:
- Contact our support team immediately
- Provide your order number and details
- We will investigate and resolve delivery issues
- Support response within 24 hours
4
Exceptional Cases
We may consider exceptions for:
- Failed or incomplete transactions
- System errors preventing code delivery
- Duplicate charges for the same purchase
5
Contact Support
For assistance with your purchase:
- Email: [email protected]
- Response time: Within 24 hours
- Business hours: Monday to Friday, 9 AM - 5 PM EST
Last updated: January 2025